How to Order

You can shop at [www.myheartspoken.com] with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram ). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

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[www.Myheartspoken.com] is registered with the Authorize.Net Verified Merchant Seal program.

Using the Shopping Cart

Find the item(s) To browse, click on one of the general categories listed at the top of the page. The categories are broken down into nine categories as follows: Bookmarkers, Candy Wrappers, Photo Wrappers, Invitations, Framed Poetry, Party Sets, Postcards, More Poetry and What’s New. Or if you prefer, you can shop by occasion. This section is broken down into at least 26 specific occasions and various other subsections. For instance the anniversary category is broken down into subsections that consist of: 1st Anniversary, 10th Anniversary, 25th Anniversary, 50th Anniversary and General Anniversary.

• When you find an item you are interested in, click the thumbnail image for a better view and for its pricing information. If you would like to purchase that specific product fill out the personalization form and hit the Add to Cart button. This will add that item to your Shopping Cart. Once in the shopping cart, you can change the quantity or make any needed changes to the personalization form. Each time you add an item to your Shopping Cart, the item will appear in your shopping cart. You may click on the shopping cart symbol located at the top right portion of the web page at any time to view the items in your cart. If you would like to continue shopping after adding an item to your shopping cart, simply click the Click here to continue shopping button, located at the bottom of the shopping cart page. Once you are finished shopping, click on the Send Order, Secure button located at the bottom of the shopping cart page.

Ordering Information

• Go to your Shopping Cart page by clicking on the Add to Cart button
• Carefully review all items in your Shopping Cart. Remove any unwanted items you do not wish to purchase by clicking on the Delete button located on the right side, next to the specific item. To change the quantity, change the number in the box, and press the Update button. Pressing the Empty Cart button, removes all items in your cart. When you have finished shopping, be sure to add any discount coupon codes you may have at the bottom of the shopping cart page. Finally hit the Send Order, Secure button to begin the transaction. A personal information page is then displayed where you will input your name, address, credit card information for your purchase. You will receive an Order Confirmation by email confirming your order. Once your order is received, please check your email often, you will receive a proof (without the graphic) usually within 24 hours of your order. You must then approve the wording on the proof so we can begin processing your order. Please be sure to check and recheck the spelling and every other aspect of your order. Once your order is approved, the processing begins, and it will be too late to make any additional changes. So please be careful, thank you.

Please feel free to email any questions or concerns to

info@myheartspoken.com

Thank you